Fritz-Erler-Str. 1-3 the restaurant is located on the bridge close to the Kronenplatz
Cilantro Bistro Del Arte
450 m
Markgrafenstr. 31 Lidellplatz
Tialini
450 m
Ludwig-Erhard-Allee 6
Wirtshaus Wolfbraeu
600 m
Werderplatz 51
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
central location
close to supermarkets
inadequate WiFi
noisy environment
6.6/10
Nice
Rooms
6.0
Location
8.0
Service
6.8
Dining
6.0
Guest reviews
6.6/10
based on 5 reviews
4/5
based on 442 reviews
7.8
7.8/10 based on 4120 reviews
#8 of 61 hotels in Karlsruhe based on Tripadvisor
Isaac
United States,
May
2024
5.8/10
The hotel was ideal for a family of 4 but lacked adequate WiFi signal. It faced a noisy front side with constant tram and traffic noise. Despite promises, the room was never serviced after two requests.
Rooms
5.0
The room for a family of 4 was not serviced despite requests. WiFi signal was inadequate, and the noise from passing trams and traffic was disruptive.
Service
6.0
The service was mixed, with some staff being unfriendly while others were helpful. However, there were issues with communication and professionalism.
Location
7.0
The hotel is centrally located and convenient for exploring the city on foot. It is close to shopping centers and supermarkets, but noise from road works could be a drawback.
Dining
5.0
The dining experience was average. Options were limited for the price paid, and there was an extra charge for some items.
Facilities
6.0
central location
inadequate WiFi
Gary
United States,
April
2024
7.0/10
The hotel is perfectly situated between the castle and the zoo, with a pleasant stroll to the central pedestrian street. The rooms were lovely, complete with a fridge and a bathtub, although the noise from the cleaning room storage was a bit bothersome in the mornings. Service was a mix of unfriendly encounters but overall attentive and friendly, with a comfortable big bed provided. The location is excellent, offering easy access to key attractions and a convenient supermarket across the street. The dining experience left something to be desired in terms of quality and variety. However, there is a useful car park available for guests.
Rooms
7.0
The rooms, while nice and equipped with amenities, were slightly disrupted by noise in the mornings.
Service
6.0
The service was a bit hit-and-miss with some unfriendly interactions, but overall, the staff was attentive and friendly.
Location
9.0
The hotel's location is fantastic, right between the castle and the zoo, with easy access to the central pedestrian street and a supermarket across the street.
Dining
5.0
The dining options were limited and quality didn't match the price paid.
Facilities
8.0
The hotel offers a convenient car park for guests.
Thomas
United Kingdom,
February
2024
7.2/10
My stay at the hotel had its ups and downs. The location was very convenient, close to various attractions and with easy access to supermarkets. However, the room I had was quite noisy due to street-facing windows with constant tram and traffic sounds. The service was excellent, friendly and helpful. The dining options were varied and inclusive, although there was an additional charge for some items.
Rooms
5.0
My room overlooked the street and was extremely loud because of constant tram and traffic noise.
Service
9.0
The service from reception to the restaurant was very polite and helpful.
Location
8.0
The hotel is conveniently located near attractions and supermarkets, making it easy to explore the area.
Dining
7.0
There were varied dining options, including some additional items for an extra cost.
Facilities
7.0
The hotel offered good facilities to enhance the stay.
Christopher
United Kingdom,
September
2023
7.0/10
The hotel is conveniently situated between the castle and the zoo, offering easy access to the central pedestrian street 'Kaiserstrasse'. While the rooms are nicely furnished, the noise from passing trams can be bothersome. The service is average with some friendly staff, though some improvements could be made in customer interaction. The location provides ample dining and shopping options nearby. The dining experience offers a good start to the day with a variety of options, but may come with an additional cost. Overall, the hotel is central and convenient, yet there are room for enhancements in noise insulation and service quality.
Rooms
7.0
The rooms, although pleasant, are front-facing and can be quite loud due to traffic and tram noise. The WiFi signal is also not very strong.
Service
6.0
While some staff members are friendly, there is room for improvement in customer service to enhance the overall experience.
Location
8.0
The hotel's location is central, offering proximity to key attractions like the castle and the zoo, as well as shopping and dining options.
Dining
7.0
The dining experience is satisfactory with a variety of options available, including lactose-free choices, but there may be an extra cost for some items.
Facilities
7.0
The hotel provides basic amenities and services, meeting the necessary requirements for a comfortable stay.
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